Info

Below are the terms under which JUSPROJECT d.o.o. sells all products. By placing an order, The customer agrees to be bound by these Terms and Conditions.

Jus project posters welcome any questions, recommendations and comments in order to provide the best possible customer service. Should you have any queries, please do not hesitate to contact us by email hello@jusproject.com. We will do our best to respond within 24 hours.

Our company registered address is:

• JUSPROJECT d.o.o.,
• Grudnovo nabrežje 23,
• 1000 Ljubljana,
• Slovenia, EU

Site content of www.jusproject.com is for information purposes only. JUS project reserve the right to make unannounced changes. We apologize for any mistakes. The use of the website is at the customer's own risk. Jus project is not responsible for any damage arising through use of the website (also applies to content outside the domain www.jusproject.com.

Products

Every care has been taken to ensure that all product colors are as accurate as possible at the time of publishing however JUS project cannot accept responsibility for any omissions or errors in this information. There may be small discrepancies in the size or color of the products supplied. Accuracy of colors and color charts is not guaranteed because each computer displays colors in slightly different ways. All products which appear on the website are subject to availability. We will inform you as soon as possible if the goods you have ordered are unavailable and if or when they will be available again.

Copyright

All gifs/illustrations of the objects shown on the posters in the online store are the original works of the authors Darko Miladinović and Marko Miladinović and are thus made by hand and with the help of Adobe Illustrator® software. In accordance with the Copyright and Related Rights Act, reproduction, photocopying, printing, distribution, processing or other use of copyrighted works or their parts is prohibited without the written permission of the authors.

Payment

The order can be paid by credit/debit card or Paypal. If none of the available payment methods suit you, please contact us and we will be happy to discuss alternative payment options. We accept the following cards: Visa and Mastercard. Please ensure that the details you enter are correct. Please note that all credit/debit cardholders are subject to validation checks and authorisation by the issuer of the card. If the issuer of your payment card refuses to pay or does not for any reason authorize payment to JUSPROJECT d.o.o., JUSPROJECT d.o.o.is not liable for any delay or non-delivery of merchandise. We retain the legal ownership of all merchandise until full payment has been made by the customer and received by JUSPROJECT d.o.o.. Legal ownership of the merchandise will immediately transfer back to us if we refund any payment for the merchandise. Risk of damage to merchandise transfers to the customer upon delivery.

Order confirmation

After placing an order, the customer will receive the order confirmation email. This email will only be an acknowledgment and will not constitute acceptance of the customers order. This is confirmation that the JUS project has received the order which will then be processed. The customer will receive a further email containing dispatch information, where the order will be delivered to the customer's delivery address. 

Cancellations and returns

The customer has the right to cancel the order and return the goods within 30 days of the receipt of the order without having to state a reason for their decision. The customer is liable for the cost of the return of goods. Returned goods must be delivered undamaged in their original packaging and in the same amount, unless the items are destroyed, damaged, lost or their quantity is reduced, through no fault of the customer. To exercise the right to cancel the order/return items, the customer must inform JUSPROJECT d.o.o. by hello@jusproject.com, in which the customer states the order number. Goods must be returned no later than 10 days from the filed notice of cancelation of the order to the business address of the company:

• JUSPROJECT d.o.o. 
• Grudnovo nabrežje 23, Ljubljana, Slovenia, EU

If the item/s are returned to JUSPROJECT d.o.o. in the same condition as when they were dispatched, the item/s will be exchanged for the same type of product in the same size, subject to availability. If unavailable, the customer will have the option for a  full refund. Refunds for faulty items can be made within the 14-day period following delivery. Refunds will be made within 10 days of receiving returned goods. We will not refund the delivery costs for customers order. We will not refund items that have had the original packaging removed or if items have been used. 

Prices

All prices are shown in Euros. All packaging and postage charges are not included in item price and will be added to your shopping cart. JUS project reserves the right to change the contents and/or price and/or delivery charges of any goods at any time without prior notification. 

Promotions and discounts

Discounts are not cumulative and do not apply to products that are already on sale. 

Pre-Order Information

For pre-order items, we will dispatch the products to your selected address within the timeframe specified during the pre-order process.

In case of purchasing an additional item alongside the product subject to pre-order, the entire shipment of all ordered items will be delivered at once. This will occur either when the pre-order product is ready for delivery or within the timeframe indicated during the pre-order process.

If you prefer to have each item delivered separately, please contact us at hello@jusproject.com. 

Color disclaimer

Despite our efforts to accurately display our products through the images in our online store, it should be noted that color variations may occur, which means that the actual colors of the products may differ from what is shown on the screen. This happens due to factors such as display settings and lighting conditions.

Shipping Costs

Packages are sent by GLS courier service and UPS courier service. You can read the exact amount of delivery for each country in the SHIPPING tab.

Free Shipping

• For all orders over €100 (applies to Slovenia). 

Delivery Times

• 1-4 WORKING DAYS by GLS Courier Service
• 4-7 BUSINESS DAYS by UPS Courier Service

* Please note that during the holiday season (November/December) delivery times can be longer than stated. The products will be delivered by GLS or UPS courier service. We will endeavor to ensure goods are delivered promptly, however, JUS Project does not accept liability for delay in delivery for reasons beyond its control. 

Tracking 

All packages have the possibility of tracking. Tracking information will be sent to you by GLS or UPS in a separate email when your order is being processed. 

Damaged delivery 

We apologize if you have received a product that is in anything other than pristine condition. Even if things may not always go as we hoped, we will do our best to provide a quick and easy solution. Make sure to keep all damaged items and packaging until instructed otherwise. For further instructions write us an email at hello@jusproject.com, where you must include your order number.

Privacy policy

We retain and use all information strictly under the Privacy Policy. Your privacy and the security of your personal information is our priority. JUS project is committed to protecting your privacy and follows strict security procedures in the storage and disclosure of the information you provide, as required by the EU Data Protection Act. When you place an order, you are required to provide JUSPROJECT d.o.o. with some personal details:

• Your name
• Address
• E-mail address
• Credit/debit card details (for security these are not kept on file for future purchases).

If you register your e-mail with JUS project for new product updates, your e-mail address will be kept safe on our database and, once again, it will never be disclosed to any third parties, except where it is part of providing a service to you. You have the option to opt-out of receiving marketing communications from www.jusproject.com by sending an email to hello@jusproject.com stating STOP in subject line.

For all information e-mail us at hello@jusproject.com.